In my 20 years of consulting experience, I have run a dating service. Have built websites great and small, designed content management systems, and branded companies. I have written countless requirements specs and set user flow and site architecture for over 40 web sites. My writings are used around the globe by designers and developers interested in frameworks for online social interaction. And a growing number of practitioners now recognize that social media design, like urban planning, must include some amount of social insight.
I blog on sociel media, film, and occasionally post for mashble, readwriteweb, johnny holland.org, centernetwork, and the p2pfoundation. I am a Senior Fellow with the Society for New Communications Research, SNCR.org, and co-founder of the sxd salon.